Alabama Securities Commission

License Type: SC Money Transmitter License

Arkansas Securities Department
License Type: Money Transmitter

If you have a complaint, please contact WisdomTree Digital Movement, Inc.,
250 W 34th Street, 3rd Floor
New York, NY 10119
(212) 801 – 2080

If your concerns have not been addressed please contact the state regulator listed below:

Arkansas consumers with complaints or concerns can contact the department at:
Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Phone: (501)324 – 9260
Email: ASDInfo@arkansas.gov

AR Consumers may also file a complaint online securities.arkansas.gov

Colorado Division of Banking
License Type: Money Transmitter

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENTIf you have a Question about or Problem with YOUR TRANSACTION – THE MONEY, YOU SENT:

• You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

• If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER THE COMPANY THAT SENT YOUR MONEY:

The Complaint Process

All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. All consumer complaints filed with the Division must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the form, please provide detailed information and fill it out completely.

Complaint Form (Word)
Complaint Form (PDF)

Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail.

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: https://banking.colorado.gov/

If you have a complaint, please contact WisdomTree Digital Movement, Inc., 212-801-2080. If you still have an unresolved concern, Connecticut consumers with complaints or concerns can contact the department at:

https://portal.ct.gov/DOB/Consumer/Consumer-Complaints/Online-eLicensing-Instructions

Connecticut Department of Banking
260 Constitution Plaza # 1, 
Hartford, CT 06103
Phone: (860) 240-8170
Email: Banking@ct.gov

Florida Office of Financial Regulation
License Type: Money Transmitter Part II

Florida Office of Financial Regulation

If you have a complaint, please contact WisdomTree Digital Movement, Inc., 212-801-2080. If you still have an unresolved concern, Florida consumers with complaints or concerns can contact the department at:

Online: https://flofr.gov/sitePages/FileAComplaint.htm;

Florida Office of Financial Regulation – Consumer Finance
200 E. Gaines Street,
Tallahassee, FL 32399-0376
Phone: (850) 487-9687

Idaho Department of Finance

License Type: Money Transmitters

Please note the money transmission license issued to companies by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. Only companies issued a virtual currency business activity license are permitted to conduct virtual currency activity.   If you have a complaint, please contact WisdomTree Prime at 212-801-2080. 

If you are unable to resolve the issue regarding the money transmission activity, you may file a complaint by contacting the Office of Financial Institutions. All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send it to OFI http://www.ofi.state.la.us  by mail, email, or fax. 

Louisiana Office of Financial Institutions 

8660 United Plaza Boulevard, 2nd Floor 

Baton Rouge, LA  70809-7024 

Phone: (225) 925-4660 

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. 

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. 

Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable. 

Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction. 

The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time. 

Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers. 

Customers should perform research before purchasing or investing in virtual currency.

Maryland Division of Financial Regulation
License Type: Money Transmitter
WisdomTree Digital Movement, Inc., NMLS ID# 2372500 at:
NMLS Consumer Access website (www.nmlsconsumeraccess.org); and

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding WisdomTree Digital Movement, Inc., NMLS ID #2372500 at:

1100 N Eutaw St., Suite 611
Baltimore, MD 21202
Toll-Free number: 1-888-784-0136

South Dakota Division of Banking
License Type: Money Transmitter

If you have a complaint, please contact WisdomTree Digital Movement, Inc.
250 W 34th Street, 3rd Floor
New York, NY 10119
(212) 801 – 2080

If your concerns have not been addressed, please contact the state regulator listed below:

South Dakota consumers with complaints or concerns can contact the department at:

South Dakota Department of Labor & Regulation – Division of Banking
1714 Lincoln Ave., Suite 2
Pierre, SD 57501
Phone: (605) 773 – 3421
Email: banking @state.sd.us